terms & conditions

Reservation Confirmation

To confirm your reservation you will need to forward
a bank transfer for the deposit amount requested to our
US$ bank account. When your deposit arrives in the bank
account your reservation is confirmed. Please advise us
by email after your transfer has been made. We will then
send you a written confirmation note. Reservations are
handled on “first come, first serve" basis.

Cancellation Policy

• Payment and cancellation policy:
• A deposit of 50% upon booking
• Balance due 30 days before arrival
• Cancellation > 60 days prior to arrival: 50% of deposit is refunded
• Cancellation between 60 and 30 days before arrival : deposit non refundable
• Cancellation between 30 and 7 days before arrival: 25% of total is refunded
• Cancellation < 7 days: all stay is charged unless there is an official negative travel advisory for Bali
  (not for Indonesia) in which case everything is refunded minus 10 % administration costs.

Insurance

We strongly recommend that you take out comprehensive
travel insurance at the time of booking, to protect you and all
those accompanying you for the full time of your visit against
illness, incl. evacuation, injury, death, loss of baggage and
personal items, cancellation and other travel contingencies.

Responsibility

Please be advised that we are not responsible for any
loss or damage to personal equipment and property during
your stay at Villa Pangaea, or during your participation in
any activities during your visit to Bali. We will not accept
responsibility for any delay, additional expense or inconvenience
which maybe caused directly or indirectly by events outside of
our control such as late arrival of International flights, civil
disturbances, fire, floods, unusually severe weather,
acts of God, acts of government, or the failure of any
machinery or equipment.